NOBLE is pleased to announce the network is upgrading to Evergreen release 3.13 on Sunday, January 5.
Downtime Information
- All libraries should expect to be down for the entire day Sunday, January 5. The system should be available by the time staff start working on Monday, January 6.
- We will add messaging to the public catalog one week prior to the upgrade.
- During the downtime window, the following will be unavailable:
- Circulation and other staff functions
- Web catalog
- Mobile app
- Patron self services like placing holds, renewals, signing up for ecards and self-check.
- Authentication via SIP2 (Overdrive, Hoopla, museum pass, EZproxy etc.) will be available for a large portion of the downtime, but will be down for a brief period.
- Libraries that are open Sunday can use offline circulation. The training system will also be available to look up call numbers, but the date will be one month old and will not include new titles.
- When the system is back up on Monday, if staff notice any unusual screens, we first recommend that you clear cache and refresh your screen. The Clear Cache Chrome extension allows you to easily clear cache from the Chrome toolbar. If those steps don’t resolve the issue, please contact NOBLE support.
Previewing 3.13
NOBLE library staff can log into the training system to get a first-hand look at release 3.13, which we will be using for training and testing the new release. Here’s how to login and set search preferences for the old and new versions of the staff catalog: Logging Into the Training System.
- Please let us know if there are newer staff who can’t access the training system so we can add their accounts.
- The training system contains a snapshot of NOBLE data so there are holds, overdue, bills, etc., with all patron information anonymized.
- Feel free to test things, including adding, editing or removing patron, title or item information. Anything you add or change will be gone the next time we update the snapshot for the training system. Nothing will transfer to the production (live) system.
Recording of the December 17 upgrade session | Slides
Register for January 14 Problems and Questions (P’s and Q’s) session
Register for January 22 Problems and Questions (P’s and Q’s) session