NOBLE staff are available to assist member libraries with the Evergreen system, telecommunications network, PCs, application programs, and Internet issues during normal business hours (Monday – Friday 8:30am – 5:00pm).
The business office number is 978-777-8844 and technical support number is 978-777-8866.
If you are unable to connect to Evergreen or other core services during off hours, please follow the instructions below to contact NOBLE staff:
1. Call NOBLE’s main number at 978-777-8844 or the technical support number at 978-777-8866.
2. At the automated greeting:
* Press 1 for off-hours emergency
* Leave a voice message describing the problem.
3. NOBLE staff will be paged and someone will retrieve your message and call you back.
NOBLE Staff E-Mail Addresses
Kathy Lussier
Executive Director
klussier@noblenet.org
Elizabeth B. Thomsen
Member Services Manager
et@noblenet.org
Martha Driscoll
Systems Manager
driscoll@noblenet.org
Beth Willis
Digital and Catalog Librarian
willis@noblenet.org
Michele Morgan
Systems Support Specialist
mmorgan@noblenet.org
Christine Morgan
Database Support Analyst
cmorgan@noblenet.org
Michael Ahearn
PC Support Specialist
mahearn@noblenet.org
Paula Cartolaro/strong>
Office Administrator
paula@noblenet.org